Skip to content
You are here: Home arrow Resources arrow Communication Tips
Communication Tips Print

  

COMMUNICATION TIP #1:
For Persons With Hearing Loss

 

  • WEAR your hearing aids; keep fresh batteries handy. 
  • Help the communication along by taking responsibility to educate others. 
  • Begin a conversation by stating you have difficulty hearing, and offer suggestions to improve the conversation. 
  • Remind the person to face you. 
  • Explain that you are using visual cues to understand what they are saying. 
  • Ask others to speak slowly and not exaggerate mouth movements or shout. 
  • Ask people to remove gum or cigarette. 
  • In a group situation, request that people speak one at a time.  
  • Adjust the environment.  If the area is noisy, suggest moving to a quiet room.  If their back is to a window, explain that the glare makes it difficult to read their lips. 
  • Always have pen and paper ready for clarification. 
  • Paraphrase to insure you understand. 
  • Ask the person to be P-A-T-I-E-N-T please.  You are interested in what is being said.

 

COMMUNICATION TIP #2:
For Persons who live or work with a person with hearing loss

 

  • Say the person’s name or give a gentle tap on the arm to get attention.  Mention the topic to be discussed or give notification of topic changes.
  • Face the person.  Do not turn your back, or turn your head away.  Maintain eye contact.  Do not talk from another room.
  • Speak slowly and clearly, but do not shout or exaggerate your mouth movement.  Come closer instead of shouting.  Isolate or emphasize key words.
  • Keep objects/hands away from your mouth.  Don’t chew gum or smoke.
  • In a group, only one should speak at a time.  Indicate speaker changes visually by “pointing” or “rising of hands.”
  • Be sure there is a light source in front of you
  • Give the person as many visual cues as possible.
  • Consider your choice of words; some are easier to speech read.  Rephrasing a message or rewording may help.
  • Use nonverbal communication, such as waving, or pointing to emphasize your “message.”
  • Mustaches and beards make lip reading difficult.
  • Write any messages that require clarification.
  • Lower your voice pitch.
  • Be P-A-T-I-E-N-T, please!